Returns & Exchanges
At Sea Shepherd, we want you to be completely satisfied with your sustainable fashion purchase while supporting marine conservation. If your item isn't the perfect fit, you can return or exchange any unworn apparel within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original plastic-free packaging, ensuring all hangtags remain attached and the garment is in its original condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our crew receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing